Winning hearts and minds from ISIS

In the first of AEI’s Bradley lecture series this year on Tuesday, Graeme Wood, author of The Way of the Strangers: Encounters with the Islamic State, discussed the mentality of ISIS followers and recruits. Moderator Fred Kagan, Resident Scholar and Director of the Critical Threats Project at AEI, framed the discussion in two ways. First, he noted that ISIS does not represent a problem with Islam as a religion but rather elements related to Islam. Second, he contextualized ISIS within a larger movement of Salafi jihadi threats, explaining that a narrow focus on ISIS alone is problematic.

Wood discussed current US policy towards ISIS, in particular the cycle of recognizing a threat, countering with decisive military action, supporting regional autocrats who will help America, and creating a “fortress America” in which the US limits Muslims’ movements into and around the country. Wood believes this is a less than coherent policy and fails to address the larger hearts and minds campaign that ISIS has successfully waged among its followers and recruits.

Wood met several Islamic State followers in order to better understand the draw of the organization for its many recruits. In the early days, it was possible to watch conversations unfold on social media, which made it easier to discover individuals and reach out to them to discuss their motivations for joining. Islamic State recruiters spanned the globe, establishing digital and physical presences in different countries and acting as the public arm translating the Islamic State to potential recruits. One of Wood’s most influential interviewees was Musa Cerantonio, an Australian convert who acted as the English language voice and translator for ISIS. Conversations with Cerantonio provided insight into the pervasive nature of Islamic State’s messaging campaign.

There were two main takeaways from these interviews. First, the dominance of religion, whether scripturally accurate or not, causes strict adherence to the apocalyptic vision of the Islamic State. Despite setbacks in Syria and Iraq, ISIS followers’ belief continue to strengthen. Secondly, dissemination of knowledge from the Islamic State across the world has become remarkably easy. For example, in tracing Cerantonio’s Islamic education , Wood discovered that Cerantonio’s teacher was an American who had committed his life to serious Islamic learning and study. What this demonstrates is how the Internet has radically democratized the playing field, making it easier for anyone to spread the ISIS message, increasing the group’s global footprint as well as its danger.

American has failed to address the ISIS’ appeal, which has penetrated the minds of Muslims globally. While it is good to have strong military leadership, the plan for winning the hearts and minds is less clear. A key aspect to countering ISIS attacks is to manage fear, contextualize attacks when possible, and provide for populations while further delegitimizing Islamic State terror.

Because Middle Eastern and Islamic states are on the front line of these conflicts, Wood said that it is imperative to address the systemic problems of poor living conditions and violence within the countries. Because these governments are not good at granting liberty to their people, desperation leads many to look for something else, finding ISIS an appealing option. Kagan here also added that the US pours kerosene on the fire by creating a global crusade against Sunnis and not distinguishing between groups.

ISIS has made itself the best option for people who seek powerful actors to help achieve their goals and aims. The most effective way to counter its appeal is to make ISIS a less unattractive proposition, by lowering its social status. If the Islamic State is no longer the coolest kid on the block, it will be far less effective and the US might have a better chance of managing its threat.